Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Medford (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with company-mn

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food quality, cash handling, safety, and store standards while coaching a team to deliver exceptional customer experiences.

The role requires six months of customer-facing experience, strong communication skills, and the ability to direct two or more teammates. Flexible hours include early mornings, evenings, weekends, and holidays.

Qualifications

• Maintain regular and punctual attendance and be flexible with hours including nights/holidays.
• Provide quality beverages and food; follow store policies, cash handling, safety and security.
• Six months in a role with customer interaction and meeting requests; delegate tasks to others.
• Prepare beverages/food to standard recipes or customizations as needed.
• Demonstrate ability to direct the work of others and coordinate 2+ teammates.
• Strong oral communication and interpersonal skills; learn quickly and work well in a team.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Coach and guide team to maintain quality standards and speed of service.
• Uphold store operating policies, safety, and security measures.
• Collaborate with teammates to ensure excellent customer experiences.

Skills

Attendance & punctuality

Flexibility

Quality beverages & food

Cash handling & safety

Customer interaction

Delegation & coordination

Directing others

Communication skills

Retail environment knowledge

Teamwork & relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food quality, cash handling, safety, and store standards while coaching a team to deliver exceptional customer experiences.

The role requires six months of customer-facing experience, strong communication skills, and the ability to direct two or more teammates. Flexible hours include early mornings, evenings, weekends, and holidays.