Coffeehouse Shift Leader: Craft, Coach & Connect

Starbucks Corp.; Buckhorn (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick leave

Disability and life insurance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store safety and standards.

This role requires 6 months of customer service experience, the ability to direct others, strong communication, and flexibility to work early mornings, evenings, weekends, or holidays. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Six months of customer interaction experience.
• Ability to direct the work of others.
• Effective verbal communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead shift and coach partners to deliver great service.
• Prepare beverages and food to standard recipes or customized for customers.
• Uphold store policies, safety, and security standards.
• Direct tasks and coordinate small teams during shifts.

Skills

Direct the work of others

Learn quickly

Effective verbal communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store safety and standards.

This role requires 6 months of customer service experience, the ability to direct others, strong communication, and flexibility to work early mornings, evenings, weekends, or holidays. Starbucks offers extensive benefits and growth opportunities.