Coffeehouse Shift Lead & Team Builder

Starbucks Corp.; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)–employer match

Tuition coverage

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Madison to lead a cafe team, ensuring warm, welcoming service and high standards for beverages and food. You will coach partners, manage daily operations, and uphold safety and customer satisfaction in a fast-paced environment.

The role emphasizes teamwork, adaptability to early mornings, evenings, weekends, and holidays, and a commitment to consistent quality and customer care in a community-focused location.

Qualifications

• Regular attendance and punctuality, with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Maintain store standards: quality beverages/food, cash handling, safety, with or without accommodation.
• Minimum 6 months of customer-facing experience.
• Experience delegating tasks to others and coordinating teams.

Responsibilities

• Lead team to deliver consistent beverage/food quality.
• Coach and develop partners to meet store standards.
• Uphold safety, security, and cash-handling procedures.

Skills

Customer service

Cash handling

Food & beverage prep

Team leadership

Attendance & punctuality

Flexible hours

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Madison to lead a cafe team, ensuring warm, welcoming service and high standards for beverages and food. You will coach partners, manage daily operations, and uphold safety and customer satisfaction in a fast-paced environment.

The role emphasizes teamwork, adaptability to early mornings, evenings, weekends, and holidays, and a commitment to consistent quality and customer care in a community-focused location.