Shift Leader - Craft Coffee & Team Growth

Starbucks Corp.; Madison (WI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

401(k) savings plan

Job summary

Starbucks Corp. in Madison, WI is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences warmth and quality.

As a partner you will guide baristas, manage daily operations, and uphold service standards in a fast-paced store. The role requires reliable attendance, flexibility across mornings, evenings, weekends and holidays, and the ability to coach others, handle cash, and maintain safety procedures.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Excellent oral communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for your community.
• Prepare and ensure quality beverages and food products to standard recipes or customized for customers.
• Meet store operating policies and standards, including cash handling and store safety and security.
• Coach and delegate tasks to team members to maintain smooth store operations.
• Support operations across flexible hours including mornings, evenings, weekends, nights and holidays.

Skills

Direct others

Customer service

Effective communication

Team player

Job description

Starbucks Corp. in Madison, WI is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences warmth and quality.

As a partner you will guide baristas, manage daily operations, and uphold service standards in a fast-paced store. The role requires reliable attendance, flexibility across mornings, evenings, weekends and holidays, and the ability to coach others, handle cash, and maintain safety procedures.