Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.

Town of Sun Prairie (WI)

On-site

USD 18,000 - 23,000

Part time

14 days+
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Benefits offered by this job

Medical, dental & vision insurance
401(k) retirement plan (employer match
Tuition coverage (Starbucks College 1
Paid vacation & parental leave
Life and disability insurance
Employee stock program

Job summary

Starbucks Corp. in Wisconsin seeks a shift supervisor to lead a fast-paced coffeehouse team and deliver exceptional customer service. You will guide daily operations, coach partners, and ensure quality beverages and food while maintaining a welcoming environment for the community.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and leadership abilities. This role offers comprehensive benefits, a 401(k) plan, and tuition coverage options for eligible partners.

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Ability to direct the work of others and learn quickly.

Responsibilities

  • Lead with craft and heart to ensure a welcoming space for customers.
  • Prepare and coach the preparation of beverages and food to standard recipes.
  • Supervise shift operations, including cash handling, safety and security.
  • Coach team members and coordinate tasks during a shift.

Skills

Communication
Customer service
Leadership
Cash handling
Teamwork
Attendance & punctuality

Tools

POS system

Job description

Starbucks Corp. in Wisconsin seeks a shift supervisor to lead a fast-paced coffeehouse team and deliver exceptional customer service. You will guide daily operations, coach partners, and ensure quality beverages and food while maintaining a welcoming environment for the community.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and leadership abilities. This role offers comprehensive benefits, a 401(k) plan, and tuition coverage options for eligible partners.

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