Coffeehouse Shift Lead & Team Builder

Starbucks Corp.; Springfield (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Paid time off

Bean Stock equity program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making your coffeehouse a welcoming space for the community while ensuring quality beverages and safe, smooth service.

You’ll coach teammates, delegate tasks, handle cash, and adapt to flexible hours including mornings, evenings, weekends and holidays. Starbucks offers robust benefits, tuition coverage, 401(k) match, and growth opportunities.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Maintain regular and consistent attendance and punctuality
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community
• Direct the work of team members and ensure quality beverages and food products
• Manage cash handling, store safety and security, and adherence to policies
• Provide coaching and guidance to staff to meet standards and customer needs

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making your coffeehouse a welcoming space for the community while ensuring quality beverages and safe, smooth service.

You’ll coach teammates, delegate tasks, handle cash, and adapt to flexible hours including mornings, evenings, weekends and holidays. Starbucks offers robust benefits, tuition coverage, 401(k) match, and growth opportunities.