Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Elkhorn (WI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid parental leave

Paid vacation

Sick time

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a store team, ensure quality beverages and food, and deliver a warm, welcoming experience for customers in Elkhorn, Wisconsin. You will coach partners, maintain store standards, and support daily operations with a focus on safety and customer service.

The role requires punctual attendance, flexibility across early mornings, evenings, weekends and holidays, and strong communication.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate tasks of two or more employees.
• Lead with craft and heart to create a welcoming space for the community.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a store team, ensure quality beverages and food, and deliver a warm, welcoming experience for customers in Elkhorn, Wisconsin. You will coach partners, maintain store standards, and support daily operations with a focus on safety and customer service.

The role requires punctual attendance, flexibility across early mornings, evenings, weekends and holidays, and strong communication.