Coffeehouse Shift Lead - Craft, Care & Team Growth

Starbucks Corp.; Mundelein (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Paid parental leave

Tuition assistance (Starbucks College)

401(k) retirement plan with employer-m

Employee stock program (Bean Stock)

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead a team in delivering high-quality beverages and food in a fast-paced store. You will supervise shift operations, coach partners, manage cash handling, and uphold safety standards to ensure an outstanding customer experience.

The role requires the ability to work flexible hours, including mornings, evenings, weekends, and holidays, with a focus on consistent attendance and teamwork.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to multiple employees.
• Comfort with cash handling and store safety policies.

Responsibilities

• Supervise shift operations to ensure fast, friendly service.
• Coach and direct team to prepare beverages and food to standard recipes.
• Maintain store safety, cash handling, and policy compliance.
• Assist in training new team members and coordinating tasks.

Skills

Customer service

Leadership

Communication skills

Cash handling

Staff training

Team supervision

Tools

POS systems

Food safety protocols

Job description

Starbucks Corp. seeks a Shift Supervisor to lead a team in delivering high-quality beverages and food in a fast-paced store. You will supervise shift operations, coach partners, manage cash handling, and uphold safety standards to ensure an outstanding customer experience.

The role requires the ability to work flexible hours, including mornings, evenings, weekends, and holidays, with a focus on consistent attendance and teamwork.