Shift Leader - Craft Coffee & Team Excellence

Starbucks; Madison (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition coverage

401(k) retirement plan

Stock program (Bean Stock)

Employee discounts

Job summary

Starbucks in Madison, Wisconsin is hiring a shift supervisor to lead daily store operations with craft and heart. You will supervise a small team, uphold quality beverages and foods to standard recipes, and ensure safety, cleanliness, and smooth service during all shifts.

You will coach partners, delegate tasks, handle customer requests with empathy, and model the Starbucks experience that welcomes everyone to our store community.

Qualifications

• Six (6) months of customer-facing experience
• Available for flexible hours including early mornings, evenings, weekends, nights and holidays
• Maintain attendance and punctuality, with or without accommodation
• Meet store policies and standards including cash handling and safety
• Prepare and coach beverage/food preparation to standard recipes
• At least six (6) months of experience delegating tasks to two+ employees

Responsibilities

• Direct shift operations and supervise team members
• Ensure quality beverages and foods are prepared to standard
• Maintain store safety, cash handling and procedures
• Lead by example and coach partners on the floor

Job description

Starbucks in Madison, Wisconsin is hiring a shift supervisor to lead daily store operations with craft and heart. You will supervise a small team, uphold quality beverages and foods to standard recipes, and ensure safety, cleanliness, and smooth service during all shifts.

You will coach partners, delegate tasks, handle customer requests with empathy, and model the Starbucks experience that welcomes everyone to our store community.