Lead Coffeehouse Shift: Craft, Coach & Delight Guests

Starbucks Corp.; Town of Madison (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

401(k) Match

Tuition Coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations and create a welcoming experience for customers in the Madison area. You will guide partners, maintain quality beverages and foods, and ensure store safety and efficiency with strong teamwork.

The role emphasizes coaching on standard recipes, delegating tasks, and maintaining excellent customer service while adapting to varied shifts and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Ability to direct the work of others and build relationships.
• Flexibility to work early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Ensure quality beverages and food products, handle cash and maintain store safety and security.
• Direct the work of others and coordinate tasks of teammates as a Starbucks partner.

Skills

Customer service

Team leadership

Communication

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations and create a welcoming experience for customers in the Madison area. You will guide partners, maintain quality beverages and foods, and ensure store safety and efficiency with strong teamwork.

The role emphasizes coaching on standard recipes, delegating tasks, and maintaining excellent customer service while adapting to varied shifts and holidays.