Coffeehouse Shift Lead: Craft, Community & Growth

Starbucks Corp.; Indianapolis (IN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid parental leave

Vacation time

401(k) with match

Tuition assistance

Job summary

Starbucks Coffee Company in Indianapolis seeks a Shift Supervisor to lead a cafe team with craft and heart, ensuring a welcoming space and high-quality beverages for customers. You will guide partners, uphold standards, and support daily store operations in a fast-paced environment.

Ideal candidates bring customer-service experience, reliability, and strong teamwork skills, with a commitment to creating positive guest experiences and a safe, clean store.

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, or holidays.
• Adherence to store policies and quality beverage/food standards.
• Six months of customer-facing experience.
• Six months of delegating tasks and coordinating staff.

Responsibilities

• Direct the work of team members and ensure guest satisfaction.
• Coach and train partners to uphold standards.
• Assist with cash handling, safety, and security procedures.
• Collaborate to maintain store cleanliness and inventory.
• Foster a welcoming, community-oriented store environment.

Skills

Direct the work of others

Customer service

Effective communication

Team player

Learn quickly

Job description

Starbucks Coffee Company in Indianapolis seeks a Shift Supervisor to lead a cafe team with craft and heart, ensuring a welcoming space and high-quality beverages for customers. You will guide partners, uphold standards, and support daily store operations in a fast-paced environment.

Ideal candidates bring customer-service experience, reliability, and strong teamwork skills, with a commitment to creating positive guest experiences and a safe, clean store.