Coffee Shop Shift Supervisor - Lead Craft & Team

Starbucks Corp.; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Tuition coverage

401(k) plan

Paid vacation

Job summary

Starbucks Coffee Company in Indianapolis, IN is seeking a Shift Supervisor to lead daily store operations, ensuring high standards for beverages and food while delivering warm, connected customer experiences.

You will mentor partners, manage shift execution, and uphold safety, policies, and quality. The role emphasizes teamwork, strong communication, and quick learning in a fast-paced environment.

Qualifications

• Must maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies including quality beverages/food, cash handling, and safety, with accommodations as needed.
• Six months of customer-facing experience and ability to delegate tasks for two or more employees.
• Experience coaching others and coordinating tasks of a small team.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store environment.
• Oversee shift execution, ensuring beverage/food quality and customer satisfaction.
• Delegate tasks, coach partners, and maintain store safety and standards.
• Uphold policies, cash handling, and security during your shift.

Skills

Direct others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Indianapolis, IN is seeking a Shift Supervisor to lead daily store operations, ensuring high standards for beverages and food while delivering warm, connected customer experiences.

You will mentor partners, manage shift execution, and uphold safety, policies, and quality. The role emphasizes teamwork, strong communication, and quick learning in a fast-paced environment.