Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor in Indianapolis to lead daily operations and foster a welcoming community space. You will guide baristas and crew, uphold preparation standards, and coach teams to deliver excellent beverages and food with care.

The role emphasizes strong teamwork, effective communication, and the ability to adapt to a fast-paced retail environment while maintaining store safety and quality standards.

Qualifications

• Six months of experience interacting with and fulfilling customer requests
• Six months of experience delegating tasks to others and coordinating two or more employees
• Flexible hours including mornings, evenings, weekends, nights or holidays
• Maintain attendance and punctuality with or without accommodation

Responsibilities

• Lead with craft and heart to make the Starbucks environment welcoming
• Prepare and coach beverage/food preparation to standard recipes or customize as requested
• Direct the work of team members and ensure store standards and safety policies are followed

Skills

Directing others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor in Indianapolis to lead daily operations and foster a welcoming community space. You will guide baristas and crew, uphold preparation standards, and coach teams to deliver excellent beverages and food with care.

The role emphasizes strong teamwork, effective communication, and the ability to adapt to a fast-paced retail environment while maintaining store safety and quality standards.