Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) with company match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company in Indianapolis is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and uphold store standards.

You’ll coach a small team, delegate tasks for two or more colleagues, and maintain safe, efficient service while delivering excellent customer experiences. Flexible hours, strong communication, and a commitment to your growth journey are essential.

Qualifications

• 6 months of experience in a role involving frequent customer interactions
• Ability to delegate tasks to two or more employees and coordinate their work
• Strong interpersonal and communication skills

Responsibilities

• Lead with craft and heart to create a welcoming space for the community
• Provide quality beverages and food products to standard recipes or approved substitutions
• Coach preparation of beverages and food to standard recipes and customer requests
• Delegate tasks to team members and coordinate work of two or more employees
• Maintain store safety, cash handling, and adherence to operating policies

Skills

Lead a team

Customer service

Communication

Teamwork

Cash handling

Tools

POS familiarity

Job description

Starbucks Coffee Company in Indianapolis is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and uphold store standards.

You’ll coach a small team, delegate tasks for two or more colleagues, and maintain safe, efficient service while delivering excellent customer experiences. Flexible hours, strong communication, and a commitment to your growth journey are essential.