Coffee Shop Shift Lead: Craft, Coach & Community

Starbucks Corp.; Indianapolis (IN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition coverage

Employee stock program

Job summary

Starbucks Coffee Company in Indianapolis is seeking a shift supervisor to lead with craft and heart, delivering welcoming experiences and high-quality beverages. You will guide a small team, coach colleagues, and ensure smooth operations during busy hours.

This role offers growth through developmental experiences and a comprehensive benefits package, including health coverage, tuition support, a 401(k) with employer match, and other savings and wellness programs.

Qualifications

• 6 months of experience interacting with customers
• Ability to delegate tasks to others
• Willingness to work early mornings, evenings, weekends and holidays
• Prepare and coach beverage/food prep to standard recipes

Responsibilities

• Direct the work of team members and ensure smooth shift operations
• Coach and train partners to deliver quality beverages and service
• Maintain store policies, cash handling, and safety standards
• Provide excellent customer service and maintain a welcoming environment

Skills

Customer service

Team leadership

Cash handling

Flexible scheduling

Communication

Job description

Starbucks Coffee Company in Indianapolis is seeking a shift supervisor to lead with craft and heart, delivering welcoming experiences and high-quality beverages. You will guide a small team, coach colleagues, and ensure smooth operations during busy hours.

This role offers growth through developmental experiences and a comprehensive benefits package, including health coverage, tuition support, a 401(k) with employer match, and other savings and wellness programs.