Coffeehouse Shift Lead: Craft, Coach, Delight

Starbucks Corp.; Waukegan (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Parental leave

401(k) matching

Tuition assistance

Résumé du poste

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming neighborhood space and consistent service. You will guide team members, coach performance, and model excellent guest interactions while maintaining store standards.

Responsibilities include directing shifts, coordinating tasks, and upholding quality beverages, food, cash handling, and safety. A customer‑centric mindset and passion for teamwork are essential.

Qualifications

• Regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months in a customer-facing role handling requests.
• Ability to direct and coach others, delegate tasks when needed.
• Knowledge of the retail environment and strong communication.

Responsabilités

• Lead shift with craft and heart to make the coffeehouse welcoming.
• Direct the work of team members and coordinate tasks for a smooth service.
• Ensure quality beverages and food, handle cash and maintain store safety.

Connaissances

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Cash handling

Description du poste

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming neighborhood space and consistent service. You will guide team members, coach performance, and model excellent guest interactions while maintaining store standards.

Responsibilities include directing shifts, coordinating tasks, and upholding quality beverages, food, cash handling, and safety. A customer‑centric mindset and passion for teamwork are essential.