Coffeehouse Shift Lead: Craft, Lead & Delight Guests

Starbucks Corp.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Paid vacation

Parental leave

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will guide team members, uphold safety standards, and deliver exceptional customer experiences.

You will support scheduling, cash handling, and adherence to store policies, while contributing to a positive, inclusive work culture. This role offers growth opportunities and comprehensive benefits for partners.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others and coordinating two+ employees.
• Flexibility to work mornings, evenings, weekends, nights or holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Ensure quality beverages and food to standard recipes.
• Handle cash and maintain store safety and security policies.
• Coach and develop team members to meet store goals.

Skills

Direct work leadership

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will guide team members, uphold safety standards, and deliver exceptional customer experiences.

You will support scheduling, cash handling, and adherence to store policies, while contributing to a positive, inclusive work culture. This role offers growth opportunities and comprehensive benefits for partners.