Coffeehouse Shift Lead: Craft, Coach & Delight Guests

Starbucks Corp.; Closter (NJ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will guide teammates, prepare beverages and food, and uphold quality and safety standards during busy shifts.

The role requires six months of customer service experience, ability to delegate, and strong communication. Flexible hours, teamwork, and a commitment to superior guest experiences are essential.

Qualifications

• Six months of experience dealing with customers and fulfilling requests.
• Six months of experience delegating tasks to two or more employees.
• Ability to direct the work of others and coordinate tasks.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and working as part of a team.
• Willingness to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• As a shift supervisor you will lead with craft and heart to make your coffeehouse a welcoming space for your community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Maintain quality beverages and food products, cash handling, and store safety and security as per policies.
• Direct and support teammates to ensure smooth service and customer satisfaction.

Skills

Customer service

Team leadership

Cash handling

Food prep

Coaching

Delegation

Communication

Retail knowledge

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the local community. You will guide teammates, prepare beverages and food, and uphold quality and safety standards during busy shifts.

The role requires six months of customer service experience, ability to delegate, and strong communication. Flexible hours, teamwork, and a commitment to superior guest experiences are essential.