Coffeehouse Shift Lead: Craft, Coach, Connect

Starbucks Corp.; Stow (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Bean Stock equity program

SIP stock program

Tuition coverage (Starbucks College\uA

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily coffeehouse operations with craft and heart, delivering quality beverages and food while creating a welcoming space for the community.

You will oversee coaching, scheduling, and ensuring guest satisfaction through attentive service. Responsibilities include directing team members, maintaining store standards, handling cash, enforcing safety and policies, and adapting to busy periods.

Qualifications

• 6 months of customer-facing experience required.
• Ability to delegate tasks to colleagues and coordinate a small team.
• Strong communication and interpersonal skills in a retail setting.

Responsibilities

• Lead daily coffeehouse operations with craft and heart.
• Coach beverage and food preparation to standard recipes.
• Ensure safety, cash handling, and store policies are followed.
• Collaborate with teammates to deliver exceptional guest experiences.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment knowledge

Attendance

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily coffeehouse operations with craft and heart, delivering quality beverages and food while creating a welcoming space for the community.

You will oversee coaching, scheduling, and ensuring guest satisfaction through attentive service. Responsibilities include directing team members, maintaining store standards, handling cash, enforcing safety and policies, and adapting to busy periods.