Coffeehouse Shift Lead - Craft & Coach Customer Experience

Starbucks Corp.; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Tuition coverage

Paid vacation

401(k) matching

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company seeks a motivated shift supervisor to lead the cafe with craft and heart, ensuring a welcoming space for the community. You’ll guide teammates, uphold quality beverages and foods, and reinforce safety and standards on every shift.

This role emphasizes attendance, flexible scheduling, and hands-on coaching of food and beverage preparation per standard recipes. If you value teamwork, rapid learning, and outstanding customer service, join us and help turn every visit into a

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Ability to work flexible hours including holidays.
• Strong communication and interpersonal skills.
• Knowledge of the retail environment.

Skills

Customer service

Leadership

Cash handling

Food & beverage prep

Team delegation

Communication

Retail knowledge

Job description

Starbucks Coffee Company seeks a motivated shift supervisor to lead the cafe with craft and heart, ensuring a welcoming space for the community. You’ll guide teammates, uphold quality beverages and foods, and reinforce safety and standards on every shift.

This role emphasizes attendance, flexible scheduling, and hands-on coaching of food and beverage preparation per standard recipes. If you value teamwork, rapid learning, and outstanding customer service, join us and help turn every visit into a