Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Chicago (IL); On-site; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will direct a team, coach baristas, and maintain quality beverages and food to standard recipes while handling store operations and safety.

This role offers growth opportunities through developmental experiences and a comprehensive benefits package. Join a team that values connection, service, and excellence in every cup.

Qualifications

• Six months of experience in a position requiring constant interaction with customers.
• Ability to delegate tasks to two or more employees and coordinate their work.
• Ability to follow standard recipes or customize beverages/food for customers.
• Punctuality and consistent attendance are required.
• Comfort with cash handling, store safety and security procedures.

Responsibilities

• Lead shift operations to create a welcoming store environment.
• Coach and coordinate two or more team members.
• Prepare beverages and food to standard recipes, adjusting for customers as needed.
• Ensure quality beverages and food, cash handling, safety and security per policies.

Skills

Customer service

Communication skills

Team leadership

Retail environment knowledge

Interpersonal skills

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will direct a team, coach baristas, and maintain quality beverages and food to standard recipes while handling store operations and safety.

This role offers growth opportunities through developmental experiences and a comprehensive benefits package. Join a team that values connection, service, and excellence in every cup.