Coffeehouse Shift Lead: Craft, Community & Growth

Starbucks Corp.; Wake Forest (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Tuition assistance

Job summary

Starbucks Coffee Company in Wake Forest, NC is seeking a Shift Supervisor to lead with craft and heart, keeping the store welcoming and operating smoothly while delivering high‑quality beverages and food. You will coach team members, delegate tasks, and ensure consistent customer service, cash handling, safety, and adherence to store policies.

Applicants should have at least six months in customer‑facing roles and experience supervising two or more teammates, with flexible availability including

Qualifications

• Six months of experience in a role involving customer interaction
• Six months of experience delegating tasks to two or more employees
• Prepare and coach the preparation of beverages/food to standard recipes

Responsibilities

• Lead with craft and heart to keep the store welcoming and efficient
• Uphold quality beverages/food to standard recipes and maintain cash handling and safety
• Coach and delegate duties to team members; coordinate tasks for two or more employees
• Ensure adherence to store policies and customer service standards

Skills

Directing others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Wake Forest, NC is seeking a Shift Supervisor to lead with craft and heart, keeping the store welcoming and operating smoothly while delivering high‑quality beverages and food. You will coach team members, delegate tasks, and ensure consistent customer service, cash handling, safety, and adherence to store policies.

Applicants should have at least six months in customer‑facing roles and experience supervising two or more teammates, with flexible availability including