Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Van Buren (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. is hiring a shift supervisor to lead daily store operations and deliver exceptional customer service in a fast-paced environment.

You will coach baristas, ensure beverage and food quality, and uphold store safety and standards while maintaining a welcoming space for the community. The role requires 6 months of customer-facing experience, ability to delegate tasks to teammates, and flexibility to work mornings, evenings, weekends, and holidays.

Qualifications

• Minimum 6 months experience in a role interacting with customers.
• Minimum 6 months experience delegating tasks to two or more teammates.
• Willingness to work flexible hours including early mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Lead and coach the preparation of beverages and food to standard recipes or customized per customer requests.
• Direct and coordinate the work of teammates to ensure smooth store operations and customer service.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment

Cash handling

Job description

Starbucks Corp. is hiring a shift supervisor to lead daily store operations and deliver exceptional customer service in a fast-paced environment.

You will coach baristas, ensure beverage and food quality, and uphold store safety and standards while maintaining a welcoming space for the community. The role requires 6 months of customer-facing experience, ability to delegate tasks to teammates, and flexibility to work mornings, evenings, weekends, and holidays.