Coffeehouse Shift Lead: Craft & Team Coach

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition coverage (Starbucks College）

Paid vacation and parental leave

Discounted stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach a diverse team, and ensure top-quality beverages and food in a welcoming store environment. You will uphold store policies, safety, and customer service standards while fostering community connections.

The role emphasizes reliable attendance, flexible hours, and strong interpersonal skills to collaborate with partners and customers alike.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to two or more employees.
• Ability to coach and prepare food/beverages to standard recipes or customize for customers.

Responsibilities

• Direct and supervise team to ensure quality beverages and food.
• Maintain store policies, safety, and security.
• Lead with craft and heart to create a welcoming space for the community.

Skills

Customer service

Leadership

Communication

Teamwork

Retail environment

Attendance & punctuality

Tools

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach a diverse team, and ensure top-quality beverages and food in a welcoming store environment. You will uphold store policies, safety, and customer service standards while fostering community connections.

The role emphasizes reliable attendance, flexible hours, and strong interpersonal skills to collaborate with partners and customers alike.