Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Abingdon (VA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation and sick time

Bean Stock/Stock discount

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensuring high-quality beverages and food, while fostering a welcoming, community-focused environment. You will coach teammates, manage cash handling, and uphold safety standards during your shift.

The role requires strong communication, teamwork, and the ability to adapt to a fast-paced retail setting, with flexibility for early mornings and various shifts.

Qualifications

• Six months of experience in a role with customer interaction.
• Available to work early mornings, evenings, weekends, nights and holidays.
• Ability to delegate tasks to teammates.
• Ability to lead and direct others.
• Knowledge of retail environment.
• Excellent oral communication and interpersonal skills.

Responsibilities

• Lead daily shift with craft and heart to create a welcoming space.
• Ensure quality beverages and foods to standard recipes.
• Coach and train team members on prep and service.
• Maintain store safety and cash handling procedures.
• Engage customers and resolve issues promptly.

Skills

Customer service

Attendance

Flexible schedule

Leadership

Communication

Teamwork

Food prep

Cash handling

Safety awareness

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensuring high-quality beverages and food, while fostering a welcoming, community-focused environment. You will coach teammates, manage cash handling, and uphold safety standards during your shift.

The role requires strong communication, teamwork, and the ability to adapt to a fast-paced retail setting, with flexibility for early mornings and various shifts.