Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Pasadena (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse environment for the community. The role focuses on delivering quality beverages and food, cash handling, and store safety while coaching a team to operate smoothly.

You will interact with customers, fulfill requests promptly, and collaborate with colleagues to uphold Starbucks standards and create memorable guest experiences.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Ensure quality beverages and food, and maintain cash handling and store safety per policies.
• Coach and delegate tasks to team members to meet store standards.
• Interact with customers and fulfill requests in a friendly, efficient manner.
• Collaborate with team to achieve store goals and maintain a positive work environment.

Skills

Directing work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse environment for the community. The role focuses on delivering quality beverages and food, cash handling, and store safety while coaching a team to operate smoothly.

You will interact with customers, fulfill requests promptly, and collaborate with colleagues to uphold Starbucks standards and create memorable guest experiences.