Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Orion Charter Township (MI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) employer match

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and foods. You will guide a small team, manage tasks, and uphold store standards while delivering warm customer service.

The role requires flexible availability, experience in customer-facing positions, and the ability to delegate and coach others to maintain smooth daily operations.

Qualifications

• Attendance and punctuality with or without accommodation.
• Flexible hours including mornings/evenings/weekends/holidays.
• Adhere to store policies: quality beverages/food, cash handling, safety.
• At least 6 months customer-facing experience.
• At least 6 months experience delegating tasks to 2+ colleagues.

Responsibilities

• Direct and support the team to maintain a welcoming store environment.
• Oversee beverage and food prep to standard recipes and customer specifications.
• Coach and delegate tasks to teammates to ensure smooth operations.
• Maintain cash handling accuracy and uphold store safety standards.

Skills

Customer service

Team leadership

Cash handling

Effective communication

Retail knowledge

Ability to learn quickly

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming community space and high-quality beverages and foods. You will guide a small team, manage tasks, and uphold store standards while delivering warm customer service.

The role requires flexible availability, experience in customer-facing positions, and the ability to delegate and coach others to maintain smooth daily operations.