Coffeehouse Shift Lead — Craft, Coach & Community

Starbucks Corp.; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a fast-paced coffeehouse in Charlotte, NC. You will coach partners, ensure beverage quality, uphold safety standards, and deliver a welcoming experience for every guest.

The role emphasizes craft, heart, and community connection, with opportunities for growth and comprehensive benefits. Key responsibilities include directing team tasks, managing routines, handling cash, and maintaining store policies.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• At least six months of experience delegating tasks to others and coordinating two or more employees.
• Prepare and coach the preparation of beverages to standard recipes or customized for customers.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Attendance and punctuality

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations in a fast-paced coffeehouse in Charlotte, NC. You will coach partners, ensure beverage quality, uphold safety standards, and deliver a welcoming experience for every guest.

The role emphasizes craft, heart, and community connection, with opportunities for growth and comprehensive benefits. Key responsibilities include directing team tasks, managing routines, handling cash, and maintaining store policies.