Coffeehouse Shift Lead — Craft, Connect, Grow

Starbucks Corp.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a shift supervisor to lead daily store operations with craft and heart. You will coach a team, ensure quality beverages and food, and uphold store standards while delivering exceptional customer experiences.

You will manage tasks, delegate to two or more employees, and model friendly service in a fast-paced retail environment. Benefits and growth opportunities accompany this role.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead daily store operations with craft and heart to create a welcoming space.
• Direct the work of others and delegate tasks to team members.
• Maintain attendance, punctuality, and adherence to store policies and safety standards.
• Ensure quality beverages and food, accurate cash handling, and customer satisfaction.

Skills

Customer service

Delegation

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a shift supervisor to lead daily store operations with craft and heart. You will coach a team, ensure quality beverages and food, and uphold store standards while delivering exceptional customer experiences.

You will manage tasks, delegate to two or more employees, and model friendly service in a fast-paced retail environment. Benefits and growth opportunities accompany this role.