Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Chapel Hill (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

401(k) with employer match

Tuition coverage

Paid holidays

Job summary

Starbucks Coffee Company in Chapel Hill, NC is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will mentor teammates, ensure food and beverage quality, and uphold store standards while managing daily operations.

This role emphasizes strong communication, teamwork, and rapid learning, with opportunities for growth and comprehensive partner benefits. Flexible hours include mornings, evenings, weekends and holidays.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including mornings, evenings, weekends and holidays.
• Provide quality beverages and food per standard recipes and customer modifications.
• Six months of customer-facing experience and ability to coach others.

Responsibilities

• Direct the work of others and delegate tasks to team members.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Ensure store policies, safety and security practices are followed.
• Foster a welcoming, team-oriented environment for customers.

Skills

Customer service

Leadership

Communication skills

Teamwork

Interpersonal skills

Retail knowledge

Attention to detail

Job description

Starbucks Coffee Company in Chapel Hill, NC is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will mentor teammates, ensure food and beverage quality, and uphold store standards while managing daily operations.

This role emphasizes strong communication, teamwork, and rapid learning, with opportunities for growth and comprehensive partner benefits. Flexible hours include mornings, evenings, weekends and holidays.