Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Rantoul (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid parental leave

Vacation time

401(k) retirement plan

Stock program (Bean Stock)

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, coach teammates, and ensure warm, welcoming service for our community. You’ll guide beverage and food preparation, maintain standards, and manage tasks across a busy shift.

The role emphasizes teamwork, strong communication, and the ability to build relationships with customers and colleagues while upholding store policies and safety.

Qualifications

• Regular attendance and punctuality required.
• Able to work flexible hours including mornings, evenings, weekends, holidays.
• Follow store operating policies and ensure quality beverages and food.
• Six months of experience serving customers.
• Ability to prepare and coach food/beverages to standard recipes.
• Six months of experience delegating tasks and coordinating staff.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Team-oriented with relationship-building abilities.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Coach and supervise team to deliver quality beverages and food.
• Uphold store safety and security policies.
• Manage cash handling and daily store procedures.
• Foster community connection during each shift.

Skills

Attendance & punctuality

Flexible hours

Customer interaction

Food & beverage prep

Delegation

Leadership

Communication

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, coach teammates, and ensure warm, welcoming service for our community. You’ll guide beverage and food preparation, maintain standards, and manage tasks across a busy shift.

The role emphasizes teamwork, strong communication, and the ability to build relationships with customers and colleagues while upholding store policies and safety.