Coffee & Vending Field Technician — On‑Site Repairs

ARAMARK; Chicago (IL); Presencial; USD 32.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision benefits

401(k) plan

Paid time off

Descripción de la vacante

ARAMARK in Chicago is seeking a Field Service Technician for Coffee & Vending equipment to repair, recondition, and install gear at customer sites. You will diagnose mechanical, electrical, and plumbing issues, perform repairs or adjustments to restore operation, and document service activity.

The role requires a High School Diploma or GED, ability to read/write English, and strong customer service skills. Driving and safety compliance are essential as you service locations and maintain

Formación

• High School Diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Must be willing to learn how to work with copper, braided and pex lines.
• The ability to read and write in English is required.
• Must also possess effective communication and customer service skills.
• Incumbent must have an acceptable driving record and a qualified driver's license.

Responsabilidades

• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment. Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
• Repairs and refurbishes equipment; maintain spare parts levels.
• Ability to accurately collect work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

Conocimientos

Electrical repair

Customer service

Communication skills

English proficiency

Driver's license

Educación

High School Diploma or GED

Descripción del empleo

ARAMARK in Chicago is seeking a Field Service Technician for Coffee & Vending equipment to repair, recondition, and install gear at customer sites. You will diagnose mechanical, electrical, and plumbing issues, perform repairs or adjustments to restore operation, and document service activity.

The role requires a High School Diploma or GED, ability to read/write English, and strong customer service skills. Driving and safety compliance are essential as you service locations and maintain