Coffee & Vending Equipment Field Service Technician

Aramark; West Deptford Township (NJ); On-site; USD 28,000 - 47,000; Full time

Job summary

Aramark is seeking a Field Service Technician for Coffee & Vending equipment in West Deptford, NJ. The role involves repairing and reconditioning equipment at client locations, installing gear for accounts, and diagnosing mechanical, electrical, and plumbing issues to restore operation.

You will service equipment on-site, perform maintenance, document activities, and maintain good customer relations while adhering to safety standards. A high school diploma and basic repair skills are required.

Qualifications

• High school diploma or GED required.
• Solid understanding in repairing small electrical appliances.
• Must be willing to learn how to connect equipment to water sources, add additional lines and drainage when vital.
• Must be willing to learn how to work with copper, braided and pex lines; typically developed through six months to one year of experience in equipment service operations or vocational training.
• The ability to read and write in English is required.
• Must also possess effective communication and customer service skills.
• Incumbent must have an acceptable driving record and a qualified driver’s license.

Responsibilities

• Calls on customers as assigned by Service Manager or General Manager to investigate operating difficulties of equipment.
• Diagnoses problems and figures out reasons and the nature of correction.
• Makes repairs or adjustments to equipment to return the equipment in working order.
• Cleans and maintains equipment on location including exchanging decanters and cleaning brewers.
• Documentation including verification of the closing calls, invoice completion, asset verification and any required customer documentation
• Repairs and refurbishes equipment; maintain spare parts levels.
• Ability to accurately collect work completed in company provided mobile device.
• Maintains a good working relationship and liaison with customers to maintain a positive image of the company and product.
• Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys, and installations.
• Maintains service area and vehicle in a clean and organized condition. Follows company guidelines on safety and operates vehicle in a safe manner.
• Completes weekly Driver Report and follows guidelines in the Fleet Manual.
• Follows all safety standards and policies set by manufacturers and company.

Skills

Electrical repair

Customer service

English literacy

Valid driver’s license

Communication skills

Willingness to learn plumbing/water

Education

High School Diploma or GED

Job description

Aramark is seeking a Field Service Technician for Coffee & Vending equipment in West Deptford, NJ. The role involves repairing and reconditioning equipment at client locations, installing gear for accounts, and diagnosing mechanical, electrical, and plumbing issues to restore operation.

You will service equipment on-site, perform maintenance, document activities, and maintain good customer relations while adhering to safety standards. A high school diploma and basic repair skills are required.