Coffee Stand Manager & Team Growth Leader

Anchor Point Management Group; Cincinnati (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

Anchor Point Management Group in Cincinnati, OH seeks a Manager for 7 Brew stand(s). You will lead the crew, drive location growth, ensure guest satisfaction, and uphold the company’s culture, mission, and values.

This role coaches and trains staff, performs administrative duties, oversees operations, creates weekly schedules, monitors inventory and cash handling, and develops new leaders while reporting to the District Manager.

Qualifications

• Flexible schedule, including early mornings and late nights.
• Coach, observe, train, and perform administrative duties.
• Regularly work weekends and be available to work holidays, if necessary.
• Be available by phone or in person to promptly address stand needs.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Work with the crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
• Monitor and maintain necessary inventory, small wares, and equipment.
• Ensure appropriate cash handling, deposits, and change for the stand.
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas.
• Take ownership of solutions.
• Ensure crew is knowledgeable and meeting all health requirements.
• Develop new leaders
• Implement and communicate directives from upper management.
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development

Skills

Leadership

Coaching

Scheduling

Customer service

Team management

Education

High school diploma

Tools

Microsoft Office

Job description

Anchor Point Management Group in Cincinnati, OH seeks a Manager for 7 Brew stand(s). You will lead the crew, drive location growth, ensure guest satisfaction, and uphold the company’s culture, mission, and values.

This role coaches and trains staff, performs administrative duties, oversees operations, creates weekly schedules, monitors inventory and cash handling, and develops new leaders while reporting to the District Manager.