Coffee Shop Shift Supervisor — Lead Craft & Team Growth

Starbucks Corp.; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and ensure a welcoming community space. The role emphasizes craftsman-like beverage preparation, high-quality food, and attentive customer service in a fast-paced store.

The supervisor will coach partners, maintain store standards, handle cash, and enforce safety policies while delivering a positive, friendly experience.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to employees and coordinating teams.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
• Ability to learn quickly and follow store policies.
• Ability to handle cash and maintain store safety.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food products and adhere to recipes.
• Provide excellent customer service and fulfill customer requests.
• Direct and coach team members to maintain store standards.
• Uphold cash handling, safety, and security policies.

Skills

Direct the work of others

Oral communication

Teamwork

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and ensure a welcoming community space. The role emphasizes craftsman-like beverage preparation, high-quality food, and attentive customer service in a fast-paced store.

The supervisor will coach partners, maintain store standards, handle cash, and enforce safety policies while delivering a positive, friendly experience.