Coffee Shop Shift Supervisor: Lead Craft & Team

Starbucks Corp.; Safford (AZ); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Tuition coverage (Starbucks College)

Paid vacation and sick leave

401(k) retirement plan

Other employee perks

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations, mentor partners, and ensure high‑quality beverages and food are prepared to standard. You will coach associates, manage tasks, and uphold safety and cash handling protocols in a fast-paced environment.

The role emphasizes warm customer service, strong communication, and teamwork to create a welcoming store experience for the local community.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming space for the community.
• Provide quality beverages and food products and uphold store safety and cash handling standards.
• Coach and delegate tasks to team members to maintain efficient service during peak hours.
• Maintain consistency with store policies, safety standards, and customer service excellence.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead daily operations, mentor partners, and ensure high‑quality beverages and food are prepared to standard. You will coach associates, manage tasks, and uphold safety and cash handling protocols in a fast-paced environment.

The role emphasizes warm customer service, strong communication, and teamwork to create a welcoming store experience for the local community.