Coffee Shop Shift Lead — Craft & Team Growth

Starbucks Corp.; Sweetwater (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and uphold our customer-focused standards in-store. You will coach staff, ensure consistent quality of beverages and food, and maintain a welcoming environment for customers and partners alike.

The role emphasizes teamwork, reliable attendance, and the ability to adapt to flexible hours, including early mornings and weekends, while supporting store safety and cash handling procedures.

Qualifications

• Six (6) months experience in a customer-facing role.
• Available to work early mornings, evenings, weekends, nights and holidays.
• Maintain regular and punctual attendance.
• Able to delegate tasks to two or more employees.
• Proven ability to coach food and beverage preparation.
• Knowledge of cash handling and store safety.
• Strong interpersonal skills and teamwork.

Responsibilities

• Direct and lead shift team to meet quality standards.
• Prepare beverages and food to standard recipes or customer customizations.
• Ensure store safety and security during shifts.
• Provide excellent customer service and resolve questions or concerns as needed.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Team player

Fast learner

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and uphold our customer-focused standards in-store. You will coach staff, ensure consistent quality of beverages and food, and maintain a welcoming environment for customers and partners alike.

The role emphasizes teamwork, reliable attendance, and the ability to adapt to flexible hours, including early mornings and weekends, while supporting store safety and cash handling procedures.