Coffee Shop Shift Supervisor - Lead with Craft

Starbucks Corp.; Totowa (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and coach team members in a welcoming community space. You will direct staff, manage cash handling, and uphold safety standards across shifts.

We offer extensive partner benefits and growth opportunities as part of a comprehensive, inclusive workplace. This role emphasizes craft, heart, and delivering warm experiences to customers.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers

Responsibilities

• Direct and supervise store operations during shifts
• Ensure quality beverages and food products meet standards
• Delegate tasks and supervise two or more employees
• Manage cash handling and store safety and security
• Coach and develop team members
• Support operations during peak hours

Skills

Lead a team

Customer service

Communication skills

Teamwork

Interpersonal skills

Retail knowledge

Learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, and coach team members in a welcoming community space. You will direct staff, manage cash handling, and uphold safety standards across shifts.

We offer extensive partner benefits and growth opportunities as part of a comprehensive, inclusive workplace. This role emphasizes craft, heart, and delivering warm experiences to customers.