Coffee Shop Shift Supervisor: Lead Craft & Community

Starbucks Corp.; Columbus (OH); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Starbucks College Achievement Plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food quality, safety, and cash handling while guiding team members through busy shifts.

The role emphasizes staff coaching, efficient operations, and delivering exceptional customer experiences as part of a collaborative store team.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards including quality beverages/food, cash handling, safety and security.
• Six months in a role with customer interaction.
• Six months of delegating tasks to others or coordinating two or more employees.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Direct the work of others and coordinate duties across shifts.
• Coach and prepare beverages and meals to standard recipes or customized for customers.

Skills

Direct the work

Effective communication

Teamwork

Interpersonal skills

Learn quickly

Customer service

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will oversee beverage and food quality, safety, and cash handling while guiding team members through busy shifts.

The role emphasizes staff coaching, efficient operations, and delivering exceptional customer experiences as part of a collaborative store team.