Coffee Shop Shift Supervisor – Lead with Craft & Team

Starbucks Corp.; Ames (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Tuition coverage: Starbucks College

Paid vacation

Disability insurance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and food in a welcoming community space. You will coach staff, manage tasks, and ensure smooth operations during shifts.

The role requires strong customer service, reliable attendance, and the ability to work flexible hours including early mornings and holidays. Join a team-focused environment with growth and comprehensive benefits.

Qualifications

• Six months of experience in a position requiring constant interaction with customers
• At least six months of experience delegating tasks to other employees and coordinating two or more teammates
• Flexibility to work early mornings, evenings, weekends, nights and holidays
• Maintain regular attendance and punctuality, with or without accommodation

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience
• Ensure quality beverages and foods, cash handling, and store safety
• Coach and supervise shift staff and coordinate tasks among team members
• Engage with customers to fulfill requests and ensure satisfaction

Skills

Direct the work of others

Effective communication

Team player

Interpersonal skills

Customer service

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and food in a welcoming community space. You will coach staff, manage tasks, and ensure smooth operations during shifts.

The role requires strong customer service, reliable attendance, and the ability to work flexible hours including early mornings and holidays. Join a team-focused environment with growth and comprehensive benefits.