Coffee Shop Shift Supervisor - Lead Craft & Growth

Starbucks Corp.; Winter Park (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring high-quality beverages and food while maintaining a welcoming environment for the community.

The role requires strong customer service, effective communication, and the ability to direct and coach a small team. Flexibility to work mornings, evenings, weekends, and holidays is expected, with growth opportunities and comprehensive partner benefits.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks across a small team.
• Strong oral communication and interpersonal skills for a retail environment.
• Experience preparing beverages and food to standard recipes and customizing when needed.

Responsibilities

• Lead shift to ensure quality beverages and food items and maintain store safety.
• Coach and supervise team members to follow standard recipes and customer requests.
• Handle cash and ensure store policies are followed for security and accuracy.
• Create a welcoming, teamwork-focused environment for customers and partners.

Skills

Oral communication

Interpersonal skills

Teamwork

Leadership

Customer service

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring high-quality beverages and food while maintaining a welcoming environment for the community.

The role requires strong customer service, effective communication, and the ability to direct and coach a small team. Flexibility to work mornings, evenings, weekends, and holidays is expected, with growth opportunities and comprehensive partner benefits.