Coffee Shift Lead — Craft, Coach & Customer Delight

Starbucks Corp.; Katy (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan with company-m

Tuition coverage

Paid vacation

Employee stock program

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food to standard recipes.

You will coach and delegate tasks to a team, manage cash handling, and uphold store safety and security, with a focus on dependable attendance and flexible hours. This role emphasizes teamwork, strong interpersonal skills, and the ability to adapt quickly in a fast-paced retail environment.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsibilities

• Lead shift operations with craft and heart to maintain a welcoming space for customers
• Ensure quality beverages and food per standard recipes and customer customization
• Coach and delegate tasks to team members to ensure smooth service during busy periods

Skills

Direct the work of others

Learn quickly

Effective verbal communication

Retail environment knowledge

Strong interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food to standard recipes.

You will coach and delegate tasks to a team, manage cash handling, and uphold store safety and security, with a focus on dependable attendance and flexible hours. This role emphasizes teamwork, strong interpersonal skills, and the ability to adapt quickly in a fast-paced retail environment.