Coffee Experience Specialist - Retail & Customer Care

Nestlé S.A.; Costa Mesa (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

Healthcare coverage

Employee discounts

Job summary

Nestlé S.A. through Nespresso USA invites you to join our Bloomingdale’s South Coast Plaza team as a Retail Sales Associate. You’ll welcome customers, share coffee knowledge, and guide them toward personalized matches, while supporting displays and stock.

A friendly, proactive attitude helps you thrive in a fast-paced luxury retail setting. Competitive pay of $21.00 per hour with quarterly bonuses, a comprehensive rewards package, and a team that values inclusion and development.

Qualifications

• You are inherently a people person working in a customer service environment.
• You thrive in a fast-paced setting and adapt to change.
• You are punctual and available for open/closing shifts, weekends and holidays.

Responsibilities

• Greet and engage customers to create a memorable in-store experience.
• Listen to customers, understand needs, and recommend coffee and equipment.
• Share product knowledge and promote tastings and promotions.
• Maintain a clean, inviting boutique environment and assist with displays.
• Collaborate with team members to ensure smooth daily operations.
• Support shipments and stock and follow safety procedures.

Skills

Customer service

Hospitality

Punctuality

Flexible schedule

Job description

Nestlé S.A. through Nespresso USA invites you to join our Bloomingdale’s South Coast Plaza team as a Retail Sales Associate. You’ll welcome customers, share coffee knowledge, and guide them toward personalized matches, while supporting displays and stock.

A friendly, proactive attitude helps you thrive in a fast-paced luxury retail setting. Competitive pay of $21.00 per hour with quarterly bonuses, a comprehensive rewards package, and a team that values inclusion and development.