Coffee Retail Sales Pro - Growth, Bonuses & Training

Nestlé S.A.; Glendale (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay with quarterly bonuses

Coffee expertise training

Caring culture and inclusive team

Growth and development opportunities

Purposeful work with a positive impact

Job summary

Nestlé Nespresso USA is seeking a Retail Sales Associate for Americana at Brand Mall in Glendale, CA. You will welcome customers, help them discover the ideal coffee match, and create memorable experiences that go beyond simple transactions.

This role offers competitive pay, quarterly bonuses, and a path to develop coffee expertise within a supportive, inclusive team culture. Training and growth opportunities are provided to help you thrive in a fast-paced boutique setting.

Qualifications

• You are inherently a people person and thrive in a customer service environment.
• You enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
• You are punctual and available to work open and closing shifts, weekends, and holidays.
• You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Responsibilities

• Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: You have a heart for hospitality and working with people.
• Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
• Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Skills

People skills

Customer service

Hospitality

Punctual

Flexible schedule

Job description

Nestlé Nespresso USA is seeking a Retail Sales Associate for Americana at Brand Mall in Glendale, CA. You will welcome customers, help them discover the ideal coffee match, and create memorable experiences that go beyond simple transactions.

This role offers competitive pay, quarterly bonuses, and a path to develop coffee expertise within a supportive, inclusive team culture. Training and growth opportunities are provided to help you thrive in a fast-paced boutique setting.