Cocktail Server - Part Time

Hollywood Gaming at Dayton Raceway; Dayton (OH); Presencial; USD 25.000 - 35.000; Tempo parcial

Benefícios oferecidos por esta vaga

401(k) matching

Day-one medical coverage

Annual performance bonus

Resumo da vaga

Hollywood Gaming at Dayton Raceway is seeking an enthusiastic Beverage Server to create a fun and engaging atmosphere for guests. This role involves providing fast and friendly beverage service while ensuring a safe and enjoyable environment. Candidates must be at least 21 years old, have excellent customer service skills, and be able to work nights, weekends, and holidays. Key responsibilities include fostering a positive environment, handling drink orders, and managing guest interactions. Join a team dedicated to delivering exceptional experiences!

Qualificações

• Must be 21 years of age.
• Enjoy hosting others.
• Comfortable initiating conversations.

Responsabilidades

• Foster a fun environment.
• Provide personalized service.
• Manage guest alcohol consumption.

Conhecimentos

Customer service skills

Outgoing attitude

Communication skills

Formação

High school diploma or equivalent

Descrição da vaga

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast‑paced industry, working with diverse colleagues who are enthusiastic about helping people find and have more fun. This role supports that environment by fostering fun and engaging experiences for guests.

Benefits

Initial placement within the salary range is based on an individual’s relevant knowledge, skills and experience. Base salary is one component of our competitive Total Rewards package, which includes wellness programs designed to support employees’ financial, physical and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and an annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Foster a fun environment.
• Be a gracious host to all guests and co‑workers.
• Promote a positive influence in the community and participate in company‑sponsored events.
• Provide personalized service and use guests’ names.
• Resolve service problems according to guidelines.
• Serve as an ambassador of goodwill while working and at customer and public relations functions; appear in publicity photos.
• Promote gaming events and programs.
• Provide fast (20 minute or less round time), friendly, professional beverage service to gaming guests; carry full trays on every round.
• Monitor guest consumption of alcohol and intervene as needed according to guidelines.
• Take drink orders, communicate with bartender, assist in the preparation of drinks and present drinks to guests.
• Handle money according to procedure.
• Work well with others, especially beverage servers, bartenders, barbacks, beverage supervisors, and gaming supervisors.
• Maintain a clean and stocked workstation.

Qualifications

• Must be 21 years of age.
• Must enjoy hosting others.
• Must have an outgoing, energetic and enthusiastic attitude.
• Must be comfortable initiating conversations and creating a fun environment with guests.
• High school diploma or equivalent.
• Read, write legibly, understand and speak English.
• Excellent customer service and communication skills.
• Count money and change correctly.
• Know or be able to learn tray service and cocktail ingredients.
• Available to work required schedule, which may include nights, weekends, holidays and overtime as needed.
• Meet professional appearance standards as prescribed by company policy.
• Be physically mobile with reasonable accommodation.
• Respond to visual and oral cues.
• Lift and carry 20 lbs. (full cocktail tray) for extended periods of time.
• Work at a fast pace in often crowded/noisy environment.
• Be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We welcome applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic.