Casino Beverage Server: Fast-Paced Guest Service

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

PENN Entertainment is seeking a beverage server for our casino environment in Kentucky. You will provide fast, friendly beverage service and engage guests while promoting casino events. The role requires 21+ and a high school diploma, with strong customer service and cash handling skills.

You’ll work as part of a team in a lively, fast-paced setting. Responsibilities include taking orders, coordinating with bartenders, monitoring alcohol consumption, handling money, and maintaining a clean

Qualifications

• Must be 21 years of age.
• High school diploma or equivalent.
• Read, write legibly, understand and speak English.
• Excellent customer service and communication skills.
• Count money and make change.
• Available to work nights, weekends, holidays and overtime as needed.
• Must maintain professional appearance as prescribed by company policy.
• Physically mobile with ability to lift up to 25 lbs, and push/pull equipment.

Responsibilities

• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Promotes casino events and programs.
• Provides fast (20 minute or less) beverage service to casino guests; carries full trays.
• Monitors guest consumption of alcohol and intervenes as needed.
• Takes drink orders, communicates with bartender, assists in drinks preparation and presents drinks to guests.
• Handles money according to procedure.
• Works well with others, including bar staff and supervisors.
• Maintains clean and stocked workstation.

Skills

Guest service

Communication skills

Cash handling

Teamwork

Learn tray service

Education

High school diploma or equivalent

Job description

PENN Entertainment is seeking a beverage server for our casino environment in Kentucky. You will provide fast, friendly beverage service and engage guests while promoting casino events. The role requires 21+ and a high school diploma, with strong customer service and cash handling skills.

You’ll work as part of a team in a lively, fast-paced setting. Responsibilities include taking orders, coordinating with bartenders, monitoring alcohol consumption, handling money, and maintaining a clean