Head Coat Check Attendant - Bowery Presents

AEG; New York (NY); On-site; USD 25,571 - 36,420; Part time

Job summary

A venue management company in New York is seeking a Coat Check Attendant to provide coat check services to guests. The role requires strong customer service skills and involves handling cash and maintaining organization in the coat room. Candidates should have a high school diploma and be available to work evenings, weekends, and holidays. Previous experience in a similar role is preferred but not mandatory.

Qualifications

• 0-1 years of related work experience.
• Able to work evenings, weekends, and holidays.
• Maintain a neat, clean, and professional appearance.

Responsibilities

• Operate the coat check rooms within established guidelines.
• Collect payment for coat check services and handle cash.
• Answer guest questions and provide assistance.

Skills

Customer service

Communication skills

Judgment

Fast-paced efficiency

Education

High School Diploma or equivalent

Job description

Overview

Join to apply for the Coat Check Attendant - Bowery Presents role at AEG.

This position provides coat check services to venue guests. The incumbent will take patrons' coats and/or belongings, hang or store them neatly, maintain organization in the coat room, and provide general customer service in a professional and friendly manner.

Responsibilities

• Operate the coat check rooms within established guidelines and procedures at the venue.
• Collect payment for coat check services, handle cash, reconcile transactions at the end of each shift, and verify amounts against records.
• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, concert area), and provide additional assistance as needed.
• Enforce all venue policies and procedures. Complete required trainings and participate in employee meetings.
• Perform other duties as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Required Qualifications

• A minimum education level of High School Diploma or its equivalency
• A minimum of 0-1 years of related work experience
• Able to work efficiently in a fast-paced environment
• Commitment to providing excellent customer service
• Maintain a neat, clean, and professional appearance
• Strong interpersonal and communication skills
• Sound judgement; able to make sound decisions
• Available to work evenings, weekends, and holidays

Pay and Benefits

Payscale: $22.50

Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

Equal Opportunity

AEG reserves the right to change or modify the employee’s job description at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG is an equal opportunity employer and will not discriminate against any individual on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.