Coat Check - Bowery Presents | Terminal 5

AEG Presents; New York (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Benefits eligible

Part-time position

Job summary

AEG Presents in New York City at Terminal 5 is seeking a part-time Coat Check Attendant to run coat check rooms, process payments, and assist guests with directions to restrooms, ATMs, VIP areas and the concert arena.

The position requires 0–2 years in events, a positive customer-service mindset, the ability to stand and walk for long periods, lift up to 50 lbs, and work nights, weekends and holidays as scheduled. Benefits may apply for part-time staff.

Qualifications

• 0-2 years of related work experience.
• Previous experience working in events and knowledge of the music industry preferred.
• Ability to stand, walk, and climb stairs for long periods of time.

Responsibilities

• Operate the coat check rooms within established guidelines and procedures at the venue.
• Efficiently and accurately collect payment for coat check services, including cash handling and reconciliation.
• Answer guest questions and direct guests to restrooms, ATM, VIP areas, and concert area; provide additional assistance as needed.
• Enforce all policies and procedures of the venue; complete trainings and attend employee meetings.
• Perform other duties as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by directing guests during emergencies.

Skills

Customer service

Teamwork

Flexibility

Standing/walking

Job description

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Coat Check Attendant | Terminal 5

Essential Functions

• Operate the various coat check rooms within established guidelines and procedures at the venue.
• Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
• Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
• Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Required Qualifications

• 0-2 years of related work experience
• Previous experience working in events and knowledge of the music industry preferred
• Positive attitude with effective customer service skills.
• Ability to work in varying conditions.
• Ability to lift 50 lbs. without assistance.
• Availability to work nights, weekends, and holidays as needed according to venue schedule.
• Ability to stand, walk, and climb stairs for long periods of time.

Payscale: $17.65

Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.