Coat Check - Bowery Presents | Terminal 5

AEG; New York (NY); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Benefits: Part-time

Job summary

AEG is seeking a Coat Check Attendant for Terminal 5 in New York. The role involves operating coat check rooms, handling payments, and guiding guests to key venue areas while ensuring policy compliance and safety.

The position requires 0-2 years in related work, availability for nights/weekends/holidays, and the ability to lift up to 50 lbs. This part-time role offers benefits eligibility and a chance to be part of major live events.

Qualifications

• 0-2 years of related work experience.
• Experience in events or music industry preferred.
• Excellent customer service skills.
• Able to work in varying conditions.
• Able to lift 50 lbs.
• Willing to work nights, weekends, and holidays.
• Able to stand, walk, and climb stairs for long periods.

Responsibilities

• Operate coat check rooms within established guidelines and procedures.
• Collect payment for coat check services, cash handling, reconcile cash transactions, verify amounts.
• Answer guest questions, direct guests to restrooms, ATM, VIP areas, and concert area; provide assistance.
• Enforce policies and complete trainings; participate in employee meetings.
• Perform other duties as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by directing guests during emergencies.

Skills

Customer service

Event experience

Stamina

Flexible schedule

Lifting 50 lbs

Mobility

Job description

Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Coat Check Attendant | Terminal 5

Job Summary

Essential Functions

• Operate the various coat check rooms within established guidelines and procedures at the venue.
• Efficiently and accurately collecting payment for coat check services. This includes cash handling, reconciling cash transactions at the end of each shift, and verifying the accuracy of collected amounts against records.
• Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary.
• Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings.
• Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.

Required Qualifications

• 0-2 years of related work experience
• Previous experience working in events and knowledge of the music industry preferred
• Positive attitude with effective customer service skills.
• Ability to work in varying conditions.
• Ability to lift 50 lbs. without assistance.
• Availability to work nights, weekends, and holidays as needed according to venue schedule.
• Ability to stand, walk, and climb stairs for long periods of time.

Payscale

$17.65

Bonus

This position is Not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time

This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.