Coach/Ops Mgr Trainee

Walmart Canada; Evergreen (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company seeks a Store Manager responsible for team leadership, customer service excellence, and financial performance management. The ideal candidate will foster a culture of accountability and be pivotal in driving sales and achieving business goals while ensuring high standards of customer satisfaction.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Stock purchase options

Paid time off

Educational programs through Live Better U

Qualifications

• Minimum 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising 5+ direct reports preferred.

Responsibilities

• Lead and develop teams effectively while providing feedback.
• Drive financial performance and manage budgets.
• Ensure customer service initiatives and resolve issues.

Skills

Leadership

Customer Service

Communication

Financial Management

Team Development

Education

2 years of college

Bachelor’s degree in Business Management and Leadership

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Ensures merchandise presentation, seasonal transitions, inventory flow, and operational processes are effective. Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently and effectively. Ensures a culture of belonging, awareness, and recruiting and developing qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and procedures, supporting company mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in executing business processes and practices.

Core Values:

• Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all to thrive.
• Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, holds self and others accountable, and supports Walmart’s goal of becoming a regenerative company by making a positive impact.
• Serve Our Customers and Members: Delivers results with a customer-first approach, makes decisions based on data insights, and balances short- and long-term priorities.
• Strive for Excellence: Demonstrates curiosity, takes calculated risks, encourages learning from mistakes, and drives continuous improvement using new technologies and skills.

Benefits include competitive pay, performance bonuses, health coverage, 401(k), stock purchase, paid time off, and educational programs through Live Better U. The hourly wage range is $31.25-$38.46 plus differential, with additional performance-based bonuses.

Minimum Qualifications: 2 years of college; or 1 year retail and 1 year supervisory experience; or 2 years general work and 1 year supervisory experience. Additional requirements include successful completion of job-specific trainings.

Preferred Qualifications: Bachelor’s degree in Business Management and Leadership, or certifications in People and Business Leadership, and experience supervising 5+ direct reports.

Location: 952 Swede Gulch Rd, Evergreen, CO 80439-3713, USA

Join Walmart and be part of a company committed to helping customers live better while creating a rewarding career for you.